On May 16, 2025, LightFunnels experienced a temporary service disruption that affected a portion of our users. While the issue was quickly contained, we want to be transparent about what happened, how we responded, and most importantly, how grateful we are for the community that stood with us. 

During this brief window, some users encountered: 

We understand how even short disruptions can impact your workflow and business performance, and we take that seriously. 

Our team acted promptly to resolve the issue and restore stable performance across the platform. Since then, we’ve taken further steps behind the scenes to reinforce reliability and improve how we respond to unexpected scenarios. We also maintained open lines of communication with affected users to ensure they had the support they needed.  

What helped us most that day? Your feedback. 

The quick, clear reports and messages we received from our users played a major role in speeding up resolution and improving our internal response process. Your involvement reminded us why we’re building LightFunnels, to serve a dedicated and driven community of entrepreneurs. Supporting Those Affected As part of our commitment to fairness, we’ve provided free order credits and a discount on monthly plans to users most impacted by the incident. 

We believe in standing by our users, and we always will. Moving Forward Incidents like this push us to be better. We’re investing even more in platform stability, monitoring, and proactive support to ensure you can run your business with full confidence. To everyone who reached out, waited patiently, and trusted us to fix things: 

Thank you for being here! Your support means everything.